When is the last time you actually sat down to write a thank you? Better yet, do you even own thank you cards? Do you own a nice pen to write notes? Do you?
I don’t stop to think about this, writing a thank you card or writing a note card. It has become a lifelong habit since I was a child (thank you, Mama). However, the more I give this waning art some thought, the more I realize we are using email, Twitter, Facebook and texting to take place of a personal touch.
When I was 18 years old, I worked for the phone company in Southern California. Sure our department received complaints, but when a commendation came in we all celebrated for that operator. The praise went a long way for that employee and for our entire building.
From then on, whenever I speak with any person helping me in any way whatsoever, I ask for their supervisor to commend them for a job well done. Have you ever taken the time to do that yourself?
I just wrote a commendation letter to Chief Michael Masterson of the Boise Police Department. I was in a position to witness an incident last weekend in which the officers that responded to the call deserved to be thanked. They showed patience, compassion, caring and true professionalism. As I told the story of what I had seen take place, I have heard similar stories, all with a positive outcome.
My suggestion is this: when something remarkable and outstanding happens to you, write a thank you. Tell your story of what touched you in your heart. I think we could all use some positive news, don’t you agree?